Shipping Policy
Shipping Policy – SHIZA
At SHIZA, we are committed to delivering your order with care, speed, and reliability.
- All orders are processed within 1–2 business days.
- Standard delivery time is 3–5 working days nationwide.
- We offer Cash on Delivery (COD) for your convenience.
- Shipping charges are calculated based on your location.
- Customers will receive order confirmation via call or message before dispatch.
- In rare cases, delays may occur due to unforeseen circumstances such as weather or courier limitations.
We strive to ensure a smooth and timely delivery experience for every customer.
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"Thank you for choosing SHIZA – Where Style Meets Trust
Refund Policy
Refund Policy – SHIZA
Customer satisfaction is our top priority at SHIZA.
- Refunds are only applicable in cases where the product is damaged, defective, or incorrect.
- Requests must be made within 48 hours of receiving the order.
- The product must be unused, unwashed, and returned in its original packaging.
- Once approved, refunds are processed within 5–7 working days.
- Shipping and handling charges are non-refundable.
SHIZA reserves the right to decline any refund request that does not meet the above conditions.
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Cancellation / Return / Exchange Policy
Cancellation, Return & Exchange Policy – SHIZA
At SHIZA, we aim to provide a hassle-free shopping experience.
- Orders can only be cancelled before they are dispatched.
- Returns are accepted within 3 days of delivery, only in case of damaged or incorrect items.
- Exchange requests are subject to product availability.
- Customers must provide clear proof (images or videos) when reporting an issue.
- Additional delivery charges may apply for exchanges.
We are always here to assist you and ensure your shopping experience remains smooth and satisfactory.